User flow
Ecommerce user flow
Basket through payment, with guest checkout and a failed-payment path.
- Category
- Technical
- Diagram type
- User flow
- Elements
- 8
- Connectors
- 9
What it is for
Keeping the basket on payment failure is drawn explicitly, because losing it is the single most expensive bug in ecommerce.
More about the user flow makerWhen it helps
- Designing a checkout
- Reviewing abandonment
- Deciding whether to require an account
